Visiting Hours

Visitation

Frequently Asked Questions

Visitation Schedule 

ACU: Acute Care for Children & Teens

Tuesday         7:15 p.m. – 8:15 p.m.

ASU: Adult Services Unit

Thursday        7:15 p.m. – 8:15 p.m.

Reminders:

  • Limit: 2 guests per patient
  • Please bring a form of identification upon check in.
  • No gifts, food, or personal items are to be brought in by guests at visitation including phones, purses, backpacks, books, keys, etc. Please leave all belongings in your vehicle or with the receptionist, locked in storage.
  • Please be on time or a few minutes early. Staff will escort visitors to the cafeteria and back to the lobby together to make sure patients have ample time to visit.
  • If you need to use the restroom, please do so prior to visitation as there is no public restroom beyond the lobby.
  • If you have a special need or request, please contact your loved one’s therapist.

If I can’t visit, how can I support my family or loved one while they are hospitalized at Rivendell?

Parents and loved ones may use the facility’s expanded telephone time with patients instead of visitation. Our inpatient units will be scheduled a time each day to call throughout the week. For those who have a computer, tablet, or smart phone, we may have the capability to use Zoom, a secured video platform. We will make every effort to schedule use of this communication for our patients in lieu of visitation. Please see our website link below for updates on arranging a video conference with your loved one.

What should I do if I have questions?

If you have questions, please go to www.rivendellofarkansas.com and select the “Contact Us” tab to ask questions or schedule a video conference with your loved one during their stay at our hospital.

Phone Calls

Rivendell warmly welcomes friends and family to have positive interactions with patients while they’re seeking treatment. We have sanctioned times where we encourage loved ones to call.

Calling Patients: Phone times vary by unit, but you may call and speak with a staff member to check on your family member or loved one at any time.

Help Is One Call Away

We’re available 24 hours a day, seven days a week to provide a level of care mental health assessment for you or your loved one. Call us at 855-954-5640, visit our facility, message us or fill out our referral form to get started.

Resources