Patient Satisfaction

Ensuring Quality Care

Rivendell Behavioral Health Services of Arkansas continuously strives to improve and optimize care for our patients. We ask for feedback from our patients and their families during and after their stay to better understand what aspects of treatment are successful and identify potential areas for growth. We are proud of the treatment we provide at Rivendell and value input from our patients and their families about their experience at Rivendell of AR.

At the time of discharge, patients, parents, and guardians, rate the following services on a 1-5 scale, where 5 is extremely satisfied and 1 is extremely dissatisfied. The following are the results for 2020.

4.60 / 5

I felt safe and secure.

4.64 / 5

I was treated with dignity and respect.

4.70 / 5

I improved from admit to discharge.

4.69 / 5

I was satisfied with my physician.

4.68 / 5

Overall treatment satisfaction.

4.61 / 5

Overall score.


Help Is One Call Away

We’re available 24 hours a day, seven days a week to provide a no-cost mental health assessment for you or your loved one. Call us at 800-264-5640, visit our facility, or message us to get started. In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.